Timeshare Owner Management Software

Owner & Guest Management

Viewpoint Cloud-based 360-degree Relationship Management Software

Viewpoint Timeshare Owner Management Software Software is a powerful solution that can help your resort, simplify, and improve owner service while lowering costs. To ensure the best customer service and cost efficiency,
Viewpoint Timeshare Owner Management Software offers an array of powerful features to help simplify and improve the management of timeshare ownership. This includes a 360-degree view of customers, searchable owner accounts, single independent HOA, multiple independent HOA’s, multiple resorts in a club structure, multiple clubs, management companies, weeks and/or points inventory, fractional or mixed use, unlimited additional parties who have usage rights or responsibility to pay, customizable CRM data fields, notes and system generated data, tracking of data changes and auditability, and many features available through the owner’s portal.

Key features include:

  • 360-degree view of customer via Viewpoint Timeshare Software
  • Owner search by multiple criteria
  • Single independent HOA
  • Multiple independent HOA’s
  • Multiple resorts in a club structure
  • Single or Multiple Vacation Clubs
  • Management companies
  • Flex or Floating Weeks and/or Points inventory
  • Fractional or mixed use
  • Owner account details, supporting multiple owner contacts per Owner Account
  • Supports multiple ownership contracts per Owner Account
  • Unlimited additional parties who have usage rights or responsibility to pay
  • Owner Accounts may have both Weeks & Points ownership
  • All documents and general correspondence is stored on the Owner Account
  • Supports operator workflow logs, tasks can be re-assigned as needed when staff become un-available
  • Customizable CRM data fields
  • Notes may be system-generated or may be added to owner logs
  • Data changes are tracked and auditable
  • Many Viewpoint owner management features available through owner’s portal
Viewpoint Timeshare Software Owner Management

Owner account details, supporting multiple owner contacts per Owner Account

An account can store documents and general correspondence and can support multiple owner contacts per account. This software also supports operator workflow logs, tasks can be re-assigned as needed, and notes may be added to owner logs. These features create an all-in-one solution for timeshare owners, allowing for greater customer service and cost efficiency.